Maintenance and Work Orders

A work order is a maintenance job — a repair or task on a property. Rental Command tracks each one from request to done.

Create a work order

1. Open Maintenance & Inspections.
2. Click Work Order (or New work order).
3. Pick the property, give it a title and description.
4. Set the priority — Low, Normal, High, or Emergency — and a category.
5. Save.

You can also create one without typing: record a voice note or scan a maintenance request on the Scan page, or let a tenant submit it from their portal.

Track and update

The work-orders list shows title, property, priority, status, and when it was requested. Search it, or filter by status and priority. Work orders move through statuses like New → Scheduled → In Progress → Waiting Parts → Completed (or Cancelled). Open a work order to update it and add details.

On your dashboard

The Dashboard surfaces open work orders and how many are emergencies, plus a Latest Maintenance list, so urgent jobs don't get lost.

Tie costs to a job

When you record an expense, you can link it to a work order — handy for knowing what a repair actually cost.

Recurring maintenance

For routine, repeating tasks (filter changes, gutter cleaning, seasonal checks), use Recurring from the Maintenance page to set them up so they don't depend on you remembering.